Custome Care

  • ✔ Get in touch with us for your broadband.
  • ✔ Ask your query to our customer care team.
  • ✔ Customer care team help in resolve each query of our customers.
For Connect Users
For Non-Connect Users
  • ✔ Dial - 1725050505 For Product & Scheme/Billing
  • ✔ Dial - 1725055355 For Wireline Faults/ Internet/Technical Complaints
Details of Appellate Authority
  • Name : Ms. Archana Sharma
  • Contact Number : 172-5013060
  • Fax Number : 172-5091920
  • Address : B-71, Phase - 7, Industrial Area, Mohali-160055
  • Timings : 9:30 AM to 6:00 PM (Monday to Friday)
  • E-Mail : appellate.authority@infotelconnect.com

CONNECT CARE

City Name Showroom Name Showroom Address
AJNALA Nanak Communications Near SBI Bank,Amritsar Road,Ajnala
BATALA Shir Virindawan Telecom Sanan Markit,Near Jassa Singh Hall,Opp Subash Book Store,Smadh Road Batala
BEAS Blaze Network Solutions Uppal Markit,Near Lovely Sweet Wali Gali,GT Road Rayya
DHARIWAL Shir Virindawan Telecom Sanan Markit,Near Jassa Singh Hall,Opp Subash Book Store,Smadh Road Batala
DINANAGAR Ram Communication Shop no 13 shree ram market railway road opp burger erra Dinanagar
FATEHGARH CHURIAN Hans Computer Hans Computer Near Post Office Fathegarh Churian
GURDASPUR Sai Baba Murad Shah Ji Snagal pura Road ,Nr Amar Palace,Gurdaspur
HARIKE Husan Communication C/o Khalsa Tailor Near Dhak Khana
JANDIALA GURU Hak Computer 5373,Verowal Road,Jandiala Guru,Near Sangam Palace,Jandiala Guru
KHALCHIAN Blaze Network Solutions Uppal Markit,Near Lovely Sweet Wali Gali,GT Road Rayya
MUDKI Aman Behal C/O Aman Mobile ,Near Post Office,Deva ji Da Mandir,Mudki
NAUSHERA Husan Communication C/o Khalsa Tailor Near Dhak Khana
PATHANKOT Sanwal Infotel Patal Chowk,Sali Road,Pathankot
PATTI Jolly Communications Shivala Road,Near shouni sahib Gurudwara,Patti
RAYYA Blaze Network Solutions Uppal Markit,Near Lovely Sweet Wali Gali,GT Road Rayya
SARHALI Husan Communication C/o Khalsa Tailor Near Dhak Khana
TANGRA Blaze Network Solutions Uppal Markit,Near Lovely Sweet Wali Gali,GT Road Rayya
TARANTARAN Sai Communication Jagdev mkt.opp union Bank,Trantaran
ZIRA Raja Telecom Bhushan mkt,Near Karam Chand Halwai,Zira
AMRITSAR Hak Computer Shop No.35,Medical Enclave,Mk Complex ,Majitha Road,
AMRITSAR Jassal TeleComm A 9,East Mohan Nagar,back Side Mata Kolan ji Hospital,
AMRITSAR Mahak Communication Scf m8/1585 SCF 53 kabir park opp GNDU
AMRITSAR MS Tronix Shop No.4,GF Rs.Tower Amritsar
City Name Showroom Name Showroom Address
ABOHAR UG Telecom Shop no,28,29,30,Mandi no-2 Abohar
BHUCHO Shakya Telecom Shop no-1,Main bazzar, Maheswari street 1st floor, Bhucho
BARNALA Total Broadband Shop no-110,Bhai Jeeta singh markit, Near kachari chowk, barnala
FARIDKOT Max braod band Max broadband ,Street no-6 harindra nagar,Faridkot
FAZILKA Setia Telecom Setai enterprise,Dead House road, fazilka
MALOUT Raftar Telecom Raftar telecom,the Internet shope,main bazzar Dr.prital chowk malout
GIDDERBAHA New RS Railway station road ,opp Thana city,Gidderbaha
MAURMANDI New RS Ganesh mill road,Grain markit street,maurmandi
KOTKAPURA Shivam Telecom Near Dr.harpal street,leta wala chowk, Kotkapura
JAITU Zip communication Zip communication,bisnandi Bazar, Jaitu
RAMPURA PHUL Hindustan Telecom Hindustan telecom,Opp axis bank bank bazzar, rampuraphul
BATHINDA Sidhi Vinayak Nohriya street near petrol pump, bathinda
BATHINDA Scom Technology 2nd floor Aahluwalia complex, G.T road, Bathinda
JALALABAD Punjab tripal play network C/o Kambos steel pipe, Near D.S.P office, jalalabad 152024
MANSA Garg Communication Garg Communication, Mandir wali gali,near civil hospital, mansa
BHAGTA BHAI Pridhi Enter Garg computer, Gita Bhawan Road , Bhagta Bhai
MUKTSAR Bestway Shop No-173, New Grain markit, Muktsar
City Name Showroom Name Showroom Address
CHANDIGARH AVS ENTERPRISES S.C.O (comm) 89, Top Floor, Sector 44C, Chandigarh
CHANDIGARH MSTRONIX S.C.O. (Comm) # 62, Ff, ., Sector 47c, Chandigarh
CHANDIGARH MSTRONIX S C O-34 Ist Floor Sector 20 C, Chandigarh
MOHALI JMD Booth No-162 Near Reliance Fresh Phase 10, Mohali
MOHALI VISION SCF-114 gf ,Phase 3b2 ,Mohali
PANCHKULA VAISHNAV TELECOM DSS-317, F.FLOOR, Messers Vaishnav Telecom, Sector 9, Panchkula
ZIRAKPUR VAISHNAV ENTERPRISES Shop No-241 ,devaji Plza ,zirakpur
BALTANA A&A ENTERPRISES Shop No-9, Baltana Sector 19, Zirakpur
KURALI SS COMMUNICATION Opp Indra Chakki Morinda Road Kurali
KURALI BALAJI ENTERPRISES Sco-2, Desumajra Road Sunny Enclave Kharar
MORINDA GS TELECOM Shop No-41 ,main Road Opp. Easy Day Store Morinda
ROPAR SINGHTELECOM S C F-39 Bela Road,Ropar
City Name Showroom Name Showroom Address
LUDHIANA SHRI GANPATI ENTERPRISES Unit (Comm) # Bxx-1482 Old, Bxx-2126, Gobind Nagar, Krishna Nagar, Ludhiana, Ludhiana, Punjab, 141001
LUDHIANA SHRI GANPATI ENTERPRISES Unit (Comm) # Bxx-1482 Old, Bxx-2126, Gobind Nagar, Krishna Nagar, Ludhiana, Ludhiana, Punjab, 141001
LUDHIANA SATKARTAR ENTERPRISES Shop (Comm) # 25, ., Dashmesh Nagar, Nr United Palace, Scooter Market, Gill Road, Ludhiana, Ludhiana, Punjab, 141003
LUDHIANA SURBHI MARKETING Shop (Comm) # Shop No 1, ., ., Star Plaza, Ghumri Chownk, Model Town, Ludhiana, Ludhiana, Punjab, 141002
LUDHIANA VEENA CABLE TV NETWORK Unit (Comm) # #, Quality Chowk, ., Shimlapuri, Opp Gtb Nagar, Chimni Road, Ludhiana, Ludhiana, Punjab, 141001
LUDHIANA MD Telelinks B12/677/1 Div No 2, Brown Road Opp Bsnl Exchange Ludhina, -, Ludhiana, Ludhiana, Punjab, 141001
LUDHIANA Aradhay Infocm Unit (Resi) # ,, ,, Adj Axis Atm, Chd Road,, Jamalpur Chowk, Ludhiana, Ludhiana, Punjab, 141001
LUDHIANA CHETNA TELESERVICES S.C.O. (COMM) # Plot No.369, Hfcl Infotel Limited, Ind Area, Ludhiana, Ludhiana, Punjab, 141003
LUDHIANA DRISHTI SERVICES SHOP (COMM) # 125, ., Kapoor Market, Daresi Road, Ludhiana, Ludhiana, Punjab, 141008
MOGA DRISHTI SERVICES S.C.F. (COMM) # Ist Floor, Above Saaru Mobile, C/o Chetna Tele Service, G T Road, Moga, , Punjab, 142001
KHANNA RN ENTERPRISES S.C.F. (COMM) # SCF-06, ., G.floor, Quadrant Televentures Ltd, G.t.b. Market, Khanna, Khanna, Punjab, 141401
JAGRAON NOOR ENTERPRISES M/S LOVELY ENTERPRISES, Sidhu Complex, Link Road, Jagraon, Jagraon, Punjab, 142026
FIROZEPUR Sales Point Sales Point, Namdev Chowk, Nr. Shalimar Hotel, Ferozepur City, Ferozpur, F, Ferozpur, Ferozepur, Bathinda, Punjab, 152002
SAMRALA Mishra and com. SHOP (COMM) # 7, ,, ,, ,, Dhami Market, Guru Nanak Road, Samrala, , Punjab, 141001
DORAHA Arees SHOP 4, 1st Floor, Ajaib Singh Complex, ,, Dr Rajwant Road, Gt Road, Under Doraha Bridge, Doraha, Ludhiana, Punjab, 141421
City Name Showroom Name Showroom Address
PATIALA MSTRONIX S.C.O. (COMM) # 10, HITL, Choti Baradari, Patiala, Patiala, Punjab, 147001
PATIALA SINGH ASSOCIATES SHOP (COMM) SINGH ASSOCIATES, Sirhind Gate, Patiala, Patiala, Punjab, 147001
PATIALA GURU KIRPA ENTERPRISES Shop No.10, Opposite Govt. School, Bahadurgarh,Patiala, Punjab, 147001
RAJPURA KRISHNA TRADERS SHOP (COMM) # 185, ., Old Grain Market, Rajpura Town, Rajpura, Rajpura, Punjab, 140401
SIRHIND KAJAL INFO SHOP (COMM) # 2, 1st Floor, Libra Complex, Railway Road, Sirhind, Sirhind, , Punjab, 140406
MANDI GOBINDGARH S2 TELECOM AMT TELECOM, OPP EXCHANGE, Amloh Road, Mandi Gobindgarh, Mandigobindgarh, Punjab, 147301
AMLOH KHULLAR COMMUNICATIONS SHOP (COMM) KHULLAR COMMUNICATIONS, Mandi Gobindgarh Chownk, Amloh, Amloh, Fategarh, Punjab, 147203
NABHA SHRI GANESH ENTERPRISES SHOP (COMM) INSIDE PATIALA GATE, Opp Cid Office, Court Road, Nabha, Nabha, Patiala, Punjab, 147201
SAMANA SWISS COMMUNICATION S.C.O. (COMM) M/S SWISS COMMUNICATION, 17, Municipal Complex, New Building, Main Road, Samana, Samana, Patiala, Punjab, 147101
BHAWANIGARH SACHDEVA GENERAL STORE SHOP (COMM) SACHDEVA GENERAL STORE, Mohan Nagar, Hospital Road, Bhawanigarh, Bhawanigarh, Sangrur, Punjab, 148026
PATRAN BALAJI ENTERPRISES SHOP (COMM) BALAJI ENTERPRISES, ., Jhakal Road, Patran, Patran, , Punjab, 147001
MALERKOTLA MAHADEV ENTERPRISES Mahadev Enterprises, Nr. Axis Bank, Backside Bus Stand, Shazada Market, Contact No. 7355310007'
DHURI SHIVAM ENTERPRISES SHOP (COMM) C/O SHIVAM ENTERPRISES, ., Bypass Road, Kakarwal Chownk, Kakarwal Road, Dhuri, Sangrur, Punjab, 148024
BASSIPATHNA AK CABLES BEDI MARKET, Sarafa Bazar , Bassipathana
BHADURGARH GURU KRIPA ENTERPRISES SHOP (COMM) # 10, Opp Govt Sen Sec School, ., Seel Road, Bhadurgarh, Patiala, Punjab, 144410
SANGRUR CYCLONE INTERNET SERVICES SHOP (COMM) Above Modern Electronics, Opp Gugga Madi, Outside Dhuri Gate, Sangrur, Sangrur, Sangrur, Punjab, 148001
MOONAK MALWA BROADBAND UNIT (COMM) C/O MALWA BROADBAND, Main Market, Main Market, Moonak, Sangrur, Punjab, 148033
SUNAM GARG COMMUNICATION SHOP (COMM) # 35,Near Side Swarag Dawar Remove, Opp Bus Stand Geta, Old Grain Market, Bus Stand Road, Sunam, Sangrur, Punjab, 148028
City Name Showroom Name Showroom Address
JALANDHAR Zonal Office # 8 K.M. Stone , Connect Office , G.T. Road , Paragpur , Jalandhar
JALANDHAR Dashmesh Comm. 615-L , Model Town , Nr. Hotel Tara Mount, Jalandhar
JALANDHAR KBS Group 2/3, Sohan Singh Mkt,S D College Road,Jalandhar
JALANDHAR Global Tech Shop No-90, Near Bandan Gas Agency,Sodal Road, Jalandhar
BHOGPUR R.K. Telecom Adampur Chownk, Bhogpur
DASUYA Friends Telecom State Bank Road, Nr. Dpd Office, Dasuya
HARIANA S Kumar Sikri Road Near Dr. Surinder Main Bazar , Hariana
HOSHIARPUR Ritika Marketing Maharaja Complex, Opp. Pnb Bank , Ghanta Ghar Road, First Floor, Hoshiarpur
HOSHIARPUR Discover Communication Dashmesh Nagar, near Gali no 1, Dagana Road, Hoshiarpur
MUKERIAN Mobile Express Makkar Complex, Opp. Bus Stand, Mukerian
TANDA Badalia Telecom Above Easy Day , Shimla Pahari Road, Tanda
ADAMPUR J.A. ENTERPRISES Opp. Railway Road , Main Road Hoshiarpur, Adampur
PHILLAUR Gadura Telecom Dana Mandi, Phillaur
LOHIA Mittal Telecom C/O Dass Telecom , T Point , Lohian
MALSIAN Mittal Telecom Nr. Bus Stand, Malsian
NAKODAR Paramhans Ent. Suhi Complex , Dakhni Gate , Nr. Baba Murad Shah Road, Nakodar
SHAHKOT Mittal Telecom Main Bazzar , Opp. Police Station, Shahkot
Noormahal Guru Nanak Ent. Samra Market , Nr. Old Bus Stand , Noormahal
BEGOWAL Softech Computers Bhadas Chownk , Begowal
BHOLATH Softech Computers Bholath Sarki , Nr. Hdfc Bank , Bholath
KAPURTHALA Sant Online Systems PVt. Ltd. Nana Complex , Cool Road, Kapurthala
KARTAR PUR KBS Group 4 , NS Market, Nr. Shitlamata Mandir, Kartarpur
Sultanpur Mittal Telecom Nr. Civil Hospital, Sultanpur
PHAGWARA R.V. Telecom Parmar Complex , Opp. Bus Stand, Phagwara
NAWANSHAHAR Taneja Telecom Arya Samaj Road, Nawanshahar
BALACHAUR Lovely Telecom Gahoon Road, Balachaur
BANGA Sukhbir Ent. Star Complex, Banga , Distt. S.B.S. Nagar
GARHSHANKAR Shiv Enter Chandigarh Road,Garshankar,Distt. Hoshiarpur
MAHILPUR Money Telecom Heera Shoping Complex, Hoshiarpur Road, Mahilpur
Planet Connect

Apart from online & tele customer care Connect has exclusive world class showrooms to provide high quality customer care to Connect subscribers in major cities of Punjab.

They provide a single window opportunity to address all customer queries, besides serving as an outlet for sale of all Connect products. These aesthetically designed outlets allow Connect subscribers to buy any of Connect services while experiencing exclusive Connect services like phone to mail, Audio Conference bridge, Video Conference, Broadband Internet etc.

A customer can subscribe to a telephone connection, buy Customer Premise Equipment (CPE) and Internet products.

One can also make bill payments, register a complaint and seek information on any of the company's products or services.

Specially trained executives attend to the customer needs and ensure that they are met with speed and efficiency.