Connect Broadband, which has its broadband services spread across Punjab, Haryana and Himachal regions today introduced a 'Connect Rewards' programme to its customers. As the name itself suggests, it's a Reward programme which will avail the users some products listed on the Connect Broadband’s catalogue for free. According to the company, the Connect Rewards programme aims to recognise and appreciate its new and existing customers for every spend they make on the broadband service. Customers will be benefitted with this new initiative from the wired broadband service provider. Users can redeem the reward points for the Wi-Fi router, TV Dongle, free data top-ups and more.
Connect customers can benefit from the Rewards programme simply by paying their bills online, activating E bill services, Payment of bill on or before the due date, registering on Connect App, existing plan up gradation, Wi-Fi migration and purchase of VAS services. Each of the service mentioned above will provide a user Reward points ranging from 20-100.
Having said that, Connect Broadband allows its customers to redeem the points through Connect Broadband application, which is currently available for Android users.
The Internet Service Provider (ISP) also stated that each customer would be given 100 reward points on their birthday. The points which will be collected by the user can be exchanged for items from the loyalty catalogue in the form of products and services like Local / STD / ISD voice-calling top-ups, Data on demand, CPE, Wi-Fi Router, Wi-Fi Booster and TV Dongle.
"Arvind Jalota, Chief Business Officer, Connect Broadband said, "Our customers are our priority and with this loyalty programme we want to understand what really matters to our service users. We want to connect with them through celebratory moments like Birthdays and likewise include them in our milestones."
Right after the announcement of Jio GigaFiber, existing broadband players in the country are coming up with something different to retain the user base and to add new customers. Connect Broadband has come up with Connect Rewards programme which is first of its kind programme in the industry. None of the wired broadband players in the country offered free data/voice top-ups, Wi-Fi router or a TV Dongle.
For the unaware, Connect Broadband is one of the leading ISP in Punjab circle. Earlier, the ISP offered services in Punjab and Haryana regions, but very recently, the services were expanded to Himachal regions as well. At the moment, Connect Broadband is offering broadband plans with up to 100 Mbps speeds.